DESCRIPTION TechTOOLS Application requires the following dependent software to have been installed: Note: Microsoft ended Windows XP support on April 8, 2014. wiTECH Helpdesk will no longer provide support for TechTOOLS that runs on Windows XP machin... Read More
Troubleshooting TechTOOLS
DESCRIPTION The following procedure is intended for troubleshooting purposes only. If firewall software is found to be the cause of TechTOOLS not operating correctly, please refer the problem to the local system coordinator for additional support, an... Read More
The National Instruments drivers have been upgraded in order to comply with Windows 7 (32 bit/64 bit) and Windows 8 Operating Systems. Before being installing the new National Instruments drivers, please make sure that no previous installation of Nat... Read More
DESCRIPTION The following memory cards are used with the DRBIII (Diagnostics Readout Box): Supercard 1 Supercard 2 Sebring Stratus 2 Door (ST22) Dodge Sprinter NAFTA Crossfire If error message is received while updating any of the above cards then th... Read More
Case Verification: With the DRB III connected to the GPIB cable TechTOOLS displays "Device Status: DRB Not Connected" Models Affected: AB - Ram Van/Wagon DH - Ram Pickup HD KJ - Liberty PL - Neon WJ - Grand Cherokee AJ - LeBaron DN - Dura... Read More
DESCRIPTION Some TechCONNECT PC’s may have their system date set incorrectly. Note: If system date is not set to current date TechTOOLS may cause installation failures. PROCEDURE To check that system date is correct complete the following: Posi... Read More
DESCRIPTION End user is trying to flash a vehicle and receiving a message: "Select fewer flashes since total size of the select flashes exceeds the available space in the device. Then in the bottom left hand corner it will show: "256k of 0k is being ... Read More